Customer Growth
Location
Switzerland
Job Type
Full Time
Level
Mid Level
Compensation
£32,000 - £45,000
About the Role
We're looking for a Customer Growth specialist to help retain and expand our existing client relationships. You'll focus on customer success, upselling, and identifying opportunities to grow accounts, ensuring Moveex clients get maximum value from our logistics services.
Key Responsibilities
Own a portfolio of existing client accounts and act as their main point of contact
Identify upsell and cross-sell opportunities within existing accounts
Monitor customer satisfaction and proactively address concerns before they escalate
Work with operations and support teams to resolve client issues quickly
Track account health metrics and report on growth and retention performance
Gather client feedback to inform product and service improvements
Requirements
2+ years of experience in customer success, account management, or growth roles
Strong relationship-building and communication skills
Data-driven approach to identifying growth opportunities
Experience with CRM and customer success tools
Ability to manage multiple accounts simultaneously
Preferred Qualifications
Experience in logistics, freight, or B2B service industries
Familiarity with account expansion and renewal strategies
Experience working cross-functionally with sales and operations teams
Benefits
Competitive salary and performance-based bonus
Flexible working arrangements
Career growth into senior account management roles
Health and wellness allowance
25 days paid holiday + bank holidays
Our Hiring Process
Application Review
Initial Screening Call
Case Study/Task
Final Interview
Offer & Onboarding
Let’s Connect
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